Shipping
The courier service we use is Royal Mail. Orders within the United Kingdom are dispatched by 3pm GMT everyday. UK Standard delivery typically arrives in 2-5 business days. UK Next Day Delivery arrives 24 hours after the order has been fulfilled. During public holidays or busy sale periods, your order may face delays if our team is working with a reduced operating staff.
UK DELIVERY:
Tracked 24 Delivery £5
Tracked 48 Delivery £4
Special Guaranteed by 1pm £11 (orders placed before noon)
Next Working Day UK Delivery is only available Monday to Friday. This does not include the weekend, or bank holidays. Orders placed after 5pm on Friday, Saturday and Sunday will be processed on Monday.
*Please note Scottish Islands and Highlands, Isle of Man, Isle of Wight and Channel Isles may take longer.
EUROPE SHIPPING:
Royal Mail Tracked and Signed International Delivery £15
Europe 3-5 Business Days
BREXIT AND CUSTOMS UPDATE
Taxes and customs charges may now be applicable on orders from the UK to Europe. The rate thresholds of these charges differ from country to country and are set by your local government.
White Pepper Apparel is not responsible for any additional taxes and custom charges that are payable during the shipment of your order.
These charges will be payable on arrival and will not be charged at the checkout.
We recommend contacting your local customs authorities for details on your tax before you commit to purchase.
If a package is rejected due to fees not being paid and the package is returned to us with fees to pay they will be deducted from the refund amount along with original shipping costs.
*Please note we are working on offering International Delivery and will update across all social media platforms when available. Please sign up to the newsletter for more information on this.